We want you to be fully satisfied with your purchase. If you are not, please review our return and refund policy below:

Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, in original condition, and in their original packaging.

• Return shipping is the customer’s responsibility unless the item is defective or incorrect.

Non-Returnable Items

• Custom orders

• Opened or used instruments

• Items damaged due to misuse or improper handling

Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection.

• Approved refunds will be issued to the original payment method within 5–7 business days.

Exchanges

• We only replace items if they are defective or damaged during shipping.